We are responsible for a few lights that exist on our parks or footpaths, however,Somerset County Council is responsible for the design, installation and maintenance of street lighting on adopted roads and footpaths. If you need to report a problem with street lights on the adopted roads and footpaths please telephone this number 0845 6010939.
To check if the light belongs to us you can view our.
If the light belongs to Somerset County Council Highways please contact SSE Contracting on 0845 601 0939 or visit Somerset County Council Highway Lights
Reporting a fault
When you report a fault using our online form, by email, telephone or post please tell us as much as you can. For instance:
- is the light out altogether?
- is it going on and off?
- is it burning all day?
- can you tell us the number on the column?
- if not, can you tell us exactly where it is, or the address of the nearest house?
We usually repair faulty lighting within five working days. If there is a problem on the electricity cable feeding the column, we call the company responsible. In emergency situations they usually come within two hours of getting the report.