We are responsible for administering and issuing licences, permits, consents and notices within the district of Mendip, including Taxis, Street Trading, Animal Boarding establishments, Premises Licences in accordance with the Licensing Act 2003 and the Gambling Act 2005.
We offer a face to face service by appointment only for technical licensing enquiries. Appointments are available between 10 am and 12 noon Monday - Friday.
To make an appointment for a technical enquiry:
- telephone 0300 303 8588 or
- email firstname.lastname@example.org
General enquiries such as submitting applications and photocopying will be dealt with by the Hub staff and Council Access Points during their normal hours of operation.
The Duty Service allows us to offer our customers technical advice 5 days per week, provided that they make an appointment to do so; but importantly to devote enough 'back office' time to process applications in line with our service standards.