31/10/16 Please note if you are using one of the report forms listed under "Apply for this service" there is currently a problem uploading photos with capitalised file extensions (e.g. .JPG). As a temporary solution, until the problem is fixed, we recommend that photos are uploaded with lowercase extensions (e.g. jpg rather than .JPG).
Every individual and business has a duty of care over their waste, even after it has left your home or premises, and failure to take reasonable steps to do this risks prosecution and a fine.
If you or your business pay someone to take your waste away - whether by man-with-a-van, builder, gardener or other tradesperson - it is important to check if they have a waste carrier's license. Ask to see the license, and ensure you check where your waste will go. You can also go online to see if they are registered with the Environment Agency - click on "Search the public registers" - or call the agency on 03708 506 506*.
All homes receive regular recycling and waste collections and have access to bulky waste collections and a network of recycling sites throughout the county. There are also many options to allow waste to be reused and other alternatives for bulky waste collections.
All businesses are responsible for making their own arrangements to recycle or dispose of their waste and there are many companies providing these services.
By using our online form or by emailing, telephoning or writing to us you can report any areas in Mendip which you feel need cleaning because of the build up of litter or if you have seen some waste dumped (fly-tipping). When reporting please supply the following information:
If you have witnessed the illegal dumping of waste, do not disturb the site, there may be evidence that could help identify the culprits and lead to their prosecution. Please provide the following additional information:
If you find dangerous litter, such as an empty syringe, dog fouling, or a major spillage on a public road, please report it to us.
*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.