Please note as from 1st April 2017 garden waste bins that are not displaying a valid sticker for service year 1st April 2017 to 31st March 2018 will have a notification attached to the bin. This is to remind customers that payment is due . If you have already sent a query in relation to your subscription account these are being processed.
Customers who have paid by direct debit may have a notification attached to the bin. We apologise for the inconvenience and your sticker is being processed.
If you have paid for the service and a sticker has not arrived within 10 working days please contact us to advise; if there is no sticker displayed your bin will not be emptied.
Prior to renewing your garden waste bin please read the terms and conditions of the service.
To pay please read Garden Waste Bins - To Pay, you will be required to create an account.
If you have not received your invoice please contact customer services on 0300 303 8588.
Missed collections: If the garden waste bin does not display a valid sticker for the service a missed collection will not be provided.
Payment is required in advance and is non-refundable. Please read the full garden waste Terms and Conditions [21kb] for further information.
If you have received an invoice for your garden waste service for 2017/2018 you can make a payment via our Sundry Debtors payment form using our on-line secure payments system, please note you will be asked to login or register to pay online.
Please note that any renewal or new customer invoices will be sent out in February 2017.
If you would like to join the service for next year starting 1st April 2017 please complete the online form below and an invoice will be sent out to you in February 2017. Once payment has been processed and a sticker received you will receive the service up to 31st March 2018.
Garden waste bins have a capacity of 180 litres. The annual charge for the current period between 1st April 2017 to 31st March 2018 is £53.50. The bins will be ordered after payment has cleared from our financial services department. The delivery of the bin could take up to 10 working days.
For the service this year a sticker will be issued.
Please note that garden waste bins remain the property of Somerset Waste Partnership. If you move within Somerset you can take your bin with you but please let us know. If you move out of Somerset, or don't wish to take your bin with you, please leave the bin at the property.
If you no longer wish to use the service you can arrange for the bin to be collected. Simply complete the online service form or contact our customer service team on 0300 303 8588.
Should you require a replacement proof of payment sticker for your garden waste bin please complete the online service form below.
Should you require a replacement garden waste bin due to it being lost or damaged please contact customer services on 0300 303 8588.
Garden waste sacks are available at £26.50 for a pack of 10 from 1st April 2017. To order a pack please contact our customer services team on 0300 303 8588. Payment will be taken over the telephone.
If you would like to know more about turning your unwanted garden waste, vegetable peelings and non cooked kitchen waste into a free, nutritious material that puts the goodness back into the garden, visit the Somerset Waste Partnership's Home composting page.